We believe great businesses are built on great relationships

TropoCRM is a customer relationship management (CRM) platform that helps teams turn every customer interaction into a lasting relationship. Founded in 2018, TropoCRM now serves more than 10,000 businesses across 40+ countries. It makes world-class customer management simple, affordable, and accessible — for solo founders and scaling sales organizations alike.

Our story

TropoCRM was founded in 2018 to solve a problem its founders experienced firsthand. The CRMs available at the time were either too expensive and bloated for growing teams, or too bare-bones to be useful. Small businesses were overpaying for enterprise features they never used. Others cobbled together spreadsheets that collapsed the moment the team grew.

The founders saw both failure modes up close. So they decided to build a better alternative.

Their goal was a CRM powerful enough for a scaling sales org, yet simple enough for a solo founder to set up in an afternoon. No implementation consultants. No six-month rollouts. No per-seat pricing that penalizes teams for growing.

Today, TropoCRM serves more than 10,000 businesses across 40+ countries and dozens of industries — from retail and real estate to SaaS and professional services. The company remains independent and employs 150 people across North America, Europe, and Asia. It maintains a 99.99% platform uptime SLA while continuing to build the CRM its founders wish they'd had from the start.

Our values

Four principles guide everything we build and every decision we make.

Customers first

Every roadmap decision starts with a real customer conversation. If it doesn't make our users' day better, it doesn't ship.

Simple by default

Powerful software doesn't have to be complicated. We sweat the details so the obvious thing is also the easy thing.

Trust and transparency

Your data is yours. TropoCRM protects it with bank-level (AES-256) encryption and SOC 2-aligned security practices, and is transparent about exactly how the product and pricing work — no hidden fees, no surprise overages.

Better together

The best CRM reflects the whole team. We build for collaboration — internally, and for the customers we serve.

10,000+

Customers worldwide

40+

Countries served

150

Employees and growing

99.99%

Platform uptime

Led by people who've been in your seat

TropoCRM's leadership team has built and scaled sales organizations, led customer success at high-growth SaaS companies, and shipped software used by millions of users. That firsthand operational experience is reflected directly in the product's design. The company's 150-person team is distributed across North America, Europe, and Asia. They share a belief that the tools businesses use to serve their customers should be a joy to use — not a burden to manage.

Ready to transform your customer relationships?

More than 10,000 businesses in 40+ countries trust TropoCRM to manage their customer relationships and drive growth.

Transform your business relationships with a CRM built for simplicity, security, and scale.

Product

Company

Support

© 2025 TropoCRM. All rights reserved.