Gravity Sales wins on sticker price, but the low entry cost hides real constraints: record caps as low as 2,500 contacts on the Starter plan, monthly email send limits that throttle campaigns, and community-only support on tiers under $49/user/month. TropoCRM's pricing is transparent — one flat rate with no per-feature upsells, no overage fees, and human support included on every paid plan from day one.
Here's how TropoCRM compares to Gravity Sales, a budget CRM with hidden limits.
| Feature | TropoCRM | Gravity Sales |
|---|---|---|
| Setup time | Live the same day | Weeks of configuration |
| Ease of use | Rep-friendly by default | Moderate learning curve |
| Pipeline management | Unlimited, visual pipelines | Limited custom stages |
| Workflow automation | Included on every paid plan | Top tier only |
| Reporting & dashboards | Built-in, real-time | Export to spreadsheet |
| Mobile app | Full-featured iOS & Android | Read-only mobile |
| Native integrations | Email, calendar & 100+ apps | Core apps included |
| Support | Fast, human support on all plans | Slow on lower tiers |
| Transparent pricing | One clear price, no overages | Per-feature upsells |
Gravity Sales can be the right call for solo users or very early-stage teams with minimal integration needs. For organisations that prioritise same-day setup, rep-friendly workflows, workflow automation on every paid plan, and a single transparent price per seat, TropoCRM is the more predictable choice. You get the depth without the configuration drag — and you can verify that during a free trial before committing to a contract.
Join thousands of businesses that trust TropoCRM to manage their customer relationships and drive growth.
TropoCRM is a customer relationship management platform built for fast setup, unlimited visual pipelines, and transparent per-seat pricing — with no record caps, no email send limits, and human support included on all plans.
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